Privacy Policy

Updated May 2012
QinetiQ Limited Privacy Policy

This page sets out the privacy policy of QinetiQ Group plc and our subsidiary companies (as defined in the UK Companies Act 2006). It explains what data we collect through our website and how we use it.

This privacy policy covers the sites owned or operated by QinetiQ Ltd including http://www.QinetiQ.comhttp://www.QinetiQ.com.au, and http://www.QinetiQ-Blogs.com.

Other websites reached by links from these sites are not covered by this policy. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personal information.

Information Collection and Use

Information, including personal information, is collected for site administration and to support, improve and obtain feedback on QinetiQ services and to prevent and detect breaches of QinetiQ network security, the law or contracts.

Technical data is collected throughout our site. Optional contact data is collected from specific forms on our site which each state the purpose(s) for which information is being obtained. These include opportunities to register with QinetiQ in order to receive on going news and announcements by email from us; to apply for employment with us; to submit a form or e-mail requesting information, or to complete a questionnaire.

If you contact us, we may keep a record of that correspondence.

The information you supply to us is controlled by the privacy policy in effect at the time you submit it.

What are cookies?

Cookies are small files of letters and numbers. These files are either stored in the memory of your computer or other device such as mobile phones or tablet devices (these cookies are generally known as session cookies) or are placed on the hard drive of your device (generally known as persistent cookies).
Cookies are created when you visit a website or other service that uses cookies. Cookies are commonly used to help the user’s browsing experience and provide more information about the user’s experience and interests. This information is generally used to make content, services and advertising more relevant and useful during future visits.
For more details about cookies and details of how to delete and disable cookies you can visitwww.aboutcookies.org and also see our section on more information and turning cookies off below.

What cookies are on the QinetiQ websites?

Google Analytics
This site uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets number of cookies (default is 4) in order to evaluate your use of the site and compile reports for us on activity on the site.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

Google Inc are members of the US Safe Harbor Scheme. This scheme allows the transfer of data from within the EEA to countries that are outside of the EEA without having to enter into a specific data transfer agreement. Companies that sign up to the scheme are deemed to provide adequate protection for personal data transmitted from Europe. For more information on the cookies set by Google Analytics please go to:http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html.

Where can I find more information about cookies, and how do I delete cookies?

Find out more about cookies including how to disable/enable and delete them at the following websitewww.aboutcookies.org.
You can block most cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites, or you may experience reduced functionality when accessing certain services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website.
If you want to delete cookies from the browser on your mobile phone, you will need to refer to your handset manual.

Registration opportunities

In some sections of our site the user is given the option to provide transaction information such as name, birthdate, gender, employer, job title, home contact information, business contact information, business/organisation name, department/division of business/organisation and contact information for the business/organisation.

Where provided, this optional information is used so that we can provide a more personalised experience on our site. We use this information to complete any current transaction and to contact you by email, regular mail, or telephone; to enhance our site and product offerings; to maintain and secure our site, and to understand (in aggregate) the interests of website visitors and your interests. We retain different elements of this information for different periods of time.

If particular elements of this optional information are necessary to supply a particular service (e.g. an e-mail address for electronic news updates) then this service is available only to those users who provide this information. This will not affect your ability to use other parts of the site.
If you decide you do not want us to use your data in this way, please email us at customercontact@QinetiQ.com.

Communications from the Site

When customers provide us contact information (user participation is voluntary and users can opt-out by following the directions in our ‘Choice’ section) we use the information to contact the user to deliver sales and product information that will be useful to them.

We will use the information we collect from the website for a direct mailing, such as a Newsletter, only if you expressly give us prior permission. If you decide you no longer want to receive such mailings, you can remove yourself by sending an e-mail to the address provided at the time.

You have the right to ask us at any time not to contact you for the purposes of direct marketing. To exercise this right please email us at customercontact@QinetiQ.com.

Profiles

We use full contact details to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. This profile is used to tailor a user’s visit to our site, to improve the content of the site for the user and to direct pertinent marketing promotions to them.

Sharing Information

Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law: when we have a good-faith belief that such action is necessary to comply with European legislation, a current judicial proceeding, a court order or legal process served on our site.

If we sell a business division to another company and your personal data is used by that business then your data may be transferred to the buyer along with the business for them to use for the same purposes.

Personal information is also used by QinetiQ Ltd for other companies in the world-wide QinetiQ group. In addition it may be used by QinetiQ within a consortium or other business grouping.

It may be shared, under full contractual control, with other companies who act as data processors for us. For these purposes information may be transferred to other companies located outside the European Economic Area. Any personal data that is part of the information that is transferred will be protected in accordance with the UK Data Protection Act 1998 and EU Directive 95/46/EC. In any case where the other company involved is located outside the European Union our contact details, set out in the “Contacting Us” section below, may be used for all data protection purposes.

Data Security

QinetiQ Limited has physical, electronic and administrative security processes in place in our facilities to protect against the loss, misuse, or alteration of information. Our company uses secure encryption technology (secure socket connection) for all sensitive and financial data transmitted on our site.

Correcting/Updating/Deleting/Deactivating/Accessing Personal Information

You can update your contact, and other information online. Alternatively, if you wish to correct/update information or no longer desire our service, you can notify us of this change by contacting us (see below).

You have a right to request a copy of all data held by us at any time in connection with data submitted by you to this website. This request should be made in writing to our contact address (below), and a small charge may be made for this service.

QinetiQ Limited does not knowingly collect personal information online from children or vulnerable adults.

Contacting Us

If you want to contact us with any questions, please contact us at:

The Customer Contact Team
QinetiQ Limited
Cody Technology Park
Farnborough
Hampshire
GU14 0LX
UK

E-mail: customercontact@QinetiQ.com.
Phone: 0843 658 4668

If you think we have not followed our privacy policy in some way, it can be resolved by contacting the QinetiQ Data Protection Manager c/o The Customer Contact Team.

Contact with QinetiQ

Emails and other electronic communication with QinetiQ may be monitored. Calls to QinetiQ may be recorded for business continuity, quality control, regulatory and/or monitoring purposes.